Job Description

Patient Access Representative

We are seeking a Patient Access Representative to support front-desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.

Benefits:

Competitive salary

Annual incentives

Retention bonus

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Paid holidays

Company-issued uniforms

Professional development opportunities

Continuing education opportunities

Eligibility for loan-repayment programs

Additional benefits as offered

Schedule: Full-time

Shift: Day

Salary: $16.00 - $22.00 / hour

Qualifications

• High school diploma or equivalent; an associate degree is preferred
• Experience in healthcare or front-office settings is beneficial
• Strong interpersonal and communication skills
• Proficiency with EHR systems and office software
• Ability to manage multiple tasks in a fast-paced environment
• Attention to detail and strong organizational abilities
• Knowledge of medical terminology is helpful

Responsibilities

• Welcome patients and visitors upon arrival and provide clear direction as needed.
• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.

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